Leaders of 21st century enterprises face a rapidly changing context for global business and society. At stake is their ability to manage successfully their relationships with customers, investors, partners, employees and other key audiences and stakeholders. Indeed, corporations are increasingly engaging in fierce competition over their very identities.

This report, based on a survey of Chief Executive Officers, commissioned by the Arthur W. Page Society examines the drivers and implications of these shifts. The report proposes a set of strategic options for CEOs and other “C-suite" executives to consider in helping the enterprise successfully respond to the new realities.


additional materials

Communicating with the Boss: A ‘No-Spin Zone’ November 27, 2012

Successful professionals in the public relations business generally abhor “spin” as a description of preferred communication strategy.  We shudder when a boss or colleague or client, challenged by a condition that requires response, turns to us and...

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With Company Values, Actions Speak Louder Than Words March 15, 2013

Leading through change is a popular topic these days and understandably so. The pace of technological innovation is requiring companies to rethink not only what they do but how they do it. In particular, the move by billions of consumers over to the...

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Why does Twitter exist? June 5, 2013

I know why I Tweet. And I know why we partner with clients to help create, or expand, their Twitter presence. But, according to a recent CNN Money report, Twitter itself is in the middle of a major identity crisis. It seems that, in spite of its...

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Compelling Content Can Be a Foundation for Meaningful Relationships July 15, 2013

Until recently, enterprises wishing to create compelling messages that would be received directly by customers and other stakeholders (without being filtered through the editorial lens of mainstream media) were largely limited to relying on paid...

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On Transparency in the Digital Age July 19, 2013

NTSB Chairman Deborah Hersman has become a bit of a media star in the wake of the Asiana Airlines crash at SFO last week. Her press conferences, held early and often, on preliminary NTSB findings have drawn huge followings – 31,000 views of one on...

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