By Barbara Fagan-Smith CEO and Founder ROI Communication I attended the Arthur W. Page Society West Coast Social Media Summit at eBay a couple weeks ago and left energized; not so much in terms of the details of where we are today, but in terms of...
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Can You Talk Your Boss Out of Pre-Crisis Decision?
Bruce HarrisonE. Bruce Harrison Adjunct Professor, Leadership Communication, Georgetown University Can consultants to leaders, including chief communication officers engaging with CEOs, keep bosses from creating crises? Sometimes, sure. Corporate communicators...
Read More »New Leadership Style – Command and Collaborate – an “AND” Model
Björn EdlundBy Bjorn Edlund Chairman Europe, Middle East and Africa, Edelman Retd EVP Communications, Royal Dutch Shell plc In a blog how business leadership for a world of complexity and change was discussed at the recent World Economic Forum in Davos, INSEAD...
Read More »Do We Need to Do a Better Job of Shutting Up?
Roger BoltonRoger Bolton, President, Arthur W. Page Society Adam Lashinsky’s new book, “Inside Apple: How America’s Most Admired — and Secretive — Company Really Works,” describes how Apple’s obsession with secrecy is central...
Read More »The Inextricable Relationship between Innovation and Communications
Julie HampJulie Hamp Senior Vice President, Consumer Relations & Chief Communications Officer, PepsiCo Innovation is one of those concepts that can be hard to define, but easy to recognize. We typically think about innovation in the context of design or...
Read More »Learning from Last Year’s Reputation Meltdowns
Björn EdlundBjorn Edlund Chairman Europe, Middle East and Africa, Edelman Retd EVP Communications, Royal Dutch Shell plc Looking at the 2011 reputation meltdowns listed by Kellogg School of Management professor Daniel Diermeier in his trenchant blog, I’m...
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