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Roger Bolton
  • President
  • Arthur W. Page Society

Specialization(s):

Brand Management, Crisis Management, Employee Communications/Internal Relations, Government Relations/Public Affairs, Integrated Marketing Communications, Issues Management, Media Relations, Reputation Management, Social Responsibility

Roger Bolton is the president of the Arthur W. Page Society, the premier professional association for senior corporate communications executives. Members include the chief communications officers of the world’s major corporations, the CEOs of the most influential public relations agencies and leading academics from select business and communications schools.

Bolton is also a trustee and a past chairman of the Page Society. He has co-chaired the Thought Leadership Committee, which is working to help global companies build trust in a rapidly changing global operating environment. He has been named one of the Top 100 Thought Leaders in Trustworthy Business Behavior by Trust Across America, a program of Next Decade, Inc.

Previously, he served as senior vice president of communications at Aetna, a $35 billion provider of health care benefits, with responsibility for all internal and external communications, advertising, brand management and corporate public involvement. He also chaired Aetna’s Council for Organizational Effectiveness – a group of senior executives responsible for helping the company achieve high performance through culture change – and served on the board of the Aetna Foundation.

Before Aetna, Bolton was IBM’s director of corporate media relations and director of communications for the IBM server and software groups.

Prior to his business career, Bolton served as assistant secretary of the Treasury for public affairs under President George H.W. Bush, assistant U.S. trade representative for public affairs in the Executive Office of the President under President Reagan, and special assistant to President Reagan in the White House, with responsibility for the president’s relations with business and labor. He is a recipient of the U.S. Treasury Distinguished Service Award.

Bolton is a member of the board of the Josephson Institute of Ethics and of advisory boards of the Yale Center for Faith & Culture, the Arthur W. Page Center for Integrity in Public Communication at Penn State University, and the Baruch College MA in Corporate Communication Program. He is a trustee of the Congregational Church of New Canaan, Connecticut.

Oct 28

In Response to Disruption – Turnaround or Oblivion?

Roger Bolton

Here’s an interview with a guy – Lou Gerstner – who turned around an iconic company – IBM – whose excellence became the enemy of its ability to respond to disruptive forces that were threatening to steal its franchise. And here’s a...

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Oct 22

Amazon Culture, Redux

Roger Bolton

My friend, Dick Martin, writes in his excellent blog that Amazon CCO Jay Carney’s delayed response to the New York Times story about Amazon’s culture was counter-productive, serving only to bring new attention to an issue that “gave...

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Sep 08

Changing the World

Roger Bolton

At the Arthur W. Page Society, we believe business has a responsibility to build social value, not just customer and shareholder value. We also believe that the most senior corporate communications executive of the enterprise, the chief...

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Aug 24

Character is What You Do, Not What You Say

Roger Bolton

From a crisis response standpoint, Amazon gets good marks for its quick reaction to the New York Times workplace culture story last week. CEO Jeff Bezos responded immediately with a well-constructed message to employees, and CCO Jay Carney...

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May 19

Does Your Company Live Its Values?

Roger Bolton

There are many reasons companies ignore their own values. Many leaders don’t really believe the stated values and instead live by an unstated set of principles that are much more expedient – often driven by short-term financial gain. Others...

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Apr 22

Earth Day 2015

Roger Bolton

Today is Earth Day, and I can’t help but remember the late Page Society Hall of Fame member, Marilyn Laurie, who was a key member of the small band of activists who founded the first Earth Day 45 years ago, when a million people crowded into...

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