Nov 22

The bottom-line remains PR’s bottom-line

Steve Cody

Steve Cody
Managing Partner,
Peppercom

Richard Edelman’s address at the IPR’s 50th Annual Distinguished Lecture and Awards Dinner should be required reading for anyone practicing public relations or contemplating a career in the field.

In his remarks, Mr. Edelman said the time has arrived for public relations to take its rightful place as the lead strategy in any organization’s marketing mix. As he opined, “In this age of complexity, public relations can guide business better than any other discipline.” Edelman illustrated his point by reciting a litany of accomplishments by chief communications officers and their PR agency partners, including:

- Working with leaders to catalyze employees
- Co-creating products with customers
- Cooperating with civil society
- Interacting with communities
- Informing regulators and legislators… and
- Re-assuring investors

At the same time, though, Edelman listed the recent Bank of America and Tokyo Electric Power Company image meltdowns as just two examples in which PR was clearly an afterthought. I’m sure he’d have added Penn State University to that list as well.

Edelman said PR MUST operate at the same level in the C-suite as:

- the general counsel
- the operations manager
- the chief marketing officer and
- the director of corporate strategy.

My one issue with Edelman’s call to action is the obvious one: until and unless PR practitioners demonstrate a fundamental competence in finance and economics, we’ll always be seen as an afterthought by those CEOs who rose through the ranks as salesmen, engineers, managers or lawyers.

And, while Edelman does call for college and university PR programs to begin adding required courses in economics, engineering and statistics, that will take years, if not decades, to produce any real effect.

What the PR industry needs NOW is a finance and economic boot camp for practitioners up to, and including, CCOs and agency leaders.

Until we can convince a CEO we understand the profound difference a penny rise or decline in stock price has on a publicly-traded organization, PR leaders such as Edelman will continue to deliver keynote addresses arguing why we deserve a seat at the table.

In my opinion, the bottom line remains the bottom line in PR’s ongoing struggle to earn respect.

Previous Entry: The “Good...
Next Entry: It is Time to Lead
  • INSIGHT richard edelman on November 29th, 2011

    Steve Cody is right. We need to upgrade the skills of current practitioners. As AWPS we could organize such a finance boot camp with Wharton or HBS. With quantity, we could get this at an affordable rate.

  • INSIGHT Elliot Schreiber on November 29th, 2011

    Totally agree, Steve.  I have lectured in the PR Executive Leadership Program that Don Wright runs and have talked with many of the participants about their lack of business training.  I had proposed a mini-MBA program and our Executive Education office is interested in putting something together, offering it as an on-line program.  Students could take the entire program and earn a Certificate in Business or take select courses that provide background they lack.  It is a critical gap that PR people must close to be taken seriously in the C-Suite.  They have to be able to think and talk like business people first with communications as their special expertise.  
     

  • MEMBER INSIGHT Steve Cody on December 1st, 2011

    Richard and Elliot:  Really appreciate the support and would be delighted to discuss such an initiative with the two of you and Roger Bolton, as soon as Roger settles in.

Post An Insight

Please enter the letters shown (not case-sensitive )